Frequently asked Questions – Hire a Jumping Castle Adelaide
Why Hire from Australian Bouncing Castles?
We are a proudly family owned Australian business who values our customers’ happiness and satisfaction greatly. Our focuses are giving you the most enjoyable possible jumping castle hire experience, in the safest manner, best quality castles and at the best price in Adelaide.
How do I book my jumping castle hire?
To book one of the newest and most exciting Jumping Castles in Adelaide please call us on 0450 602 644 , email us at firstname.lastname@example.org
, or fill in our contact form and we will call you back asap.
How much does it cost to hire Jumping Castle?
Australian Bouncing Castles costs are guaranteed to be the lowest in Adelaide. Our hire prices range from only $160 up to $270 for our awesome castles! We will match and beat any competitors price!
What time can I hire a Jumping Castle?
Our general hire times are for 4 hours or 6 hours in between 7am and 6pm. We may do late pickups in the evening and possibly overnight hires depending on the security of the residence, for a small extra charge. We are here to accommodate your needs and operate 7 days a week.
What happens on the day of hire?
On the day of hire one of our installers will arrive to set up the castle at an arranged time well before the party. All they need is someone to be home, show them where the castle is to be installed and they can access power. Sit back and leave the rest to us.
How long does it take to set up/pack up the castle?
It only takes about 20- 30 minutes to set up and the same to pack up the castle. Our installers are very efficient and there is no need for our customers to lift a finger.
How much space do I need to have a Jumping Castle?
The space required to set up varies from castle to castle. It can be from as little as 4m x 4m for our small jumps. our medium sized castles are around 5m x 5m and our larger castles can be up to 6m x 6m. The castle needs this minimal amount of space and must be free from overhead obstructions.Please also consider the access to the site where you would like Jumping Castle installed e.ge steps, slopes, doors and gates etc.
What if I don’t have the space required?
We suggest places such as your local community centre, church, halls, school, public parks or even a friend’s house as possible places to have your birthday party and fit the castle in. Our castles can go indoors in such places with very high ceilings. They are generally quite easy to get booked in and only cost a small fee to hire. Can often save a huge clean up after as well!
Does the Jumping Castle have to be set up on grass?
No, we can set the jumping castle up on any reasonably flat surface such as pavers, dirt, gravel, driveways, artificial grass etc. It just has to be free of any major sharp hazards. We use heavy duty vinyl tarps to protect your surface and our castles. Safety mats are also provided.
Does someone need to supervise the jumping castle hire?
Yes, it is fundamental that a responsible person over 18 years of age supervise the jumping castle at all times whilst it is hired. We will give training in the safe operation of jumping castle on the day of hire.For hires in a public place or for corporate/ commercial uses we will have to supply a trained supervisor.
How can I hire a jumping castle in a public park?
Yes you can, it does require permission from your local council or authority, and we suggest you contact them for further information. They do generally charge a small fee but can be a brilliant place to enjoy your special day with friends and family. We will need to provide one of our supervisors for hires in a public place also.
Deposits and Payment methods:
We only require a small deposit if your booking is over $200. It is payable any time up till the day before hire via EFT, cheque or money order. All details are on invoice and confirmation letter. The rest is payable in cash on the day of hire.
Why are Australian Bouncing Castles so safe?
At Australian Bouncing Castles all of our equipment is the best in the industry. We prefer something high quality that lasts and we take very good care of our castles cleaning/ inspecting them in between hires.Whilst it is no longer required after 2013 we have our castles inspected by a Worksafe SA recommended engineer before we deem them fit for hire and furthermore inspected annually. All of our Jumping Castles meet and surpass the requirements of the Australian Standard 3533, which is the most comprehensive standard worldwide.On top of all of this, we as people are hugely safety orientated having our own children. We will go above and beyond to be 100% satisfied with the safe installation of our jumping castles so your children and you can enjoy our castles to the absolute fullest whilst feeling every measure possible has been taken to ensure a safe and happy hire.
Do you have insurance?
Yes we carry $10, 000, 000 in product and public liability insurance with the leading provider in the amusement industry. A copy of our certificate of currency is available to all of our customers upon request.
What is your weather policy?
In cases of heavy rain or high winds we reserve the right to cancel a Jumping Castle hire. Our castles are fitted with roofs and most can withstand slight rain. If winds are over 40km an hour we must cancel the booking regardless of the weather. Obviously we never want this to be the case and can generally work around the weather.If in extreme circumstances we have to cancel we will give a full refund and complimentary discount for the next hire.
What power is required?
A 240volt (normal domestic type) power point should be within 25m of the jumping castle and at most 50m. Any further than this will require a petrol blower with a small additional cost.